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Local Guide · Auto repair shops · Florida

What are your rights at a Florida auto repair shop?

Florida's Motor Vehicle Repair Act requires shop registration, written estimates and your approval for overruns. Here is what it guarantees.

Florida repair shops must register with FDACS. For jobs above a set amount, they must give you a written estimate before diagnostic or repair work. They can't charge more than a small amount over the estimate without your authorization, can't keep your car over unauthorized charges, and must let you inspect or get back replaced parts if you ask when authorizing the work.

Who licenses auto repair shops providers in Florida

Florida Department of Agriculture and Consumer Services (FDACS). Florida Statutes 559.904 requires motor vehicle repair shops to register with FDACS before doing business. Sections 559.905 and 559.909 set estimate, overcharge and parts rules.

FDACS motor vehicle repair →

Key facts for Florida

  • Florida requires motor vehicle repair shops to register with FDACS before doing business.
  • Florida requires a written repair estimate, including diagnostic work, before work begins on jobs above a threshold set in law.
  • Florida written estimates must include the shop's and customer's contact information and the vehicle's year, make, model and odometer reading.
  • Florida requires shops to notify customers and get authorization before charges exceed the estimate by more than a small amount set in law.
  • Florida makes it unlawful to keep a customer's vehicle because the customer refused to pay unauthorized charges.
  • If a Florida customer cancels after an overrun notice, the shop must reassemble the vehicle in similar condition, unless waived or unsafe.
  • Florida customers can inspect or have replaced parts returned if they ask when authorizing the work.

What must a Florida shop give you?

Registration with FDACS (559.904) and, for larger jobs, a written estimate before any diagnostic or repair work, with shop and vehicle details (559.905).

What if the job costs more?

The shop must notify you and get your authorization before going more than a small amount over. If you cancel, it must reassemble the car in similar condition unless you waive it or it would be unsafe, and it can't keep your car over unauthorized charges (559.909).

Can you get your old parts?

Yes, if you ask when authorizing the work: you can inspect them, or have them returned unless the shop has a warranty or exchange arrangement.

How to choose a provider in Florida

  • Check FDACS registration.
  • Get the written estimate.
  • Approve any overrun before work continues.
  • Ask for old parts when authorizing.
  • Get an itemized invoice.

Questions people ask

Do Florida repair shops register?

Yes, with FDACS.

Do I get a written estimate?

For jobs above the threshold in law, before any work.

Can the shop charge more than the estimate?

Only a small amount without your authorization.

Can the shop keep my car if I refuse unauthorized charges?

No.

Can I get my old parts back?

Yes, if you ask when authorizing, unless a warranty or exchange applies.

What if I cancel mid-job?

The shop must reassemble the car in similar condition unless waived or unsafe.

Sources

This guide was written by our editorial team from the public sources listed above. It is general information, not legal advice; confirm licensing and terms directly with any provider.

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